Service Application FAQ

A service application is essential for several reasons. Firstly, it helps us identify the service address where service will be established. Additionally, it enables customers to provide a mailing address to ensure they receive their bills promptly. Moreover, it allows us to create their account and accurately apply all charges necessary to establish service effectively.

At Az Utility, we strive to make the process of establishing service as efficient as possible. Typically, it takes 3 to 5 business days to establish service. It's important to note that this timeframe begins once we've received payment for any required deposit and establishment fees. Rest assured, we work diligently to expedite this process and get your service up and running promptly.

If you're requesting a start date for Saturday, rest assured it will be connected on Friday. Similarly, if you prefer to commence service on Sunday, it will be initiated on Monday. Our business operates from Monday to Friday, ensuring that your service requests are promptly addressed within our operational hours. Thank you for your cooperation and understanding.

Once a member of our staff has created your account, you will receive instructions to visit our web portal. From there, you can either create an online account or proceed as a guest to make your payment and establish service. Once payment has been successfully processed, we will promptly schedule a technician to connect your service as quickly as possible.