Water Service, Start to Finish.
Moving in, moving out, or looking for your rates and district documents? Everything for your water account is right here.
Start Water Service Form
Moving in? Tell us your service address and where to send your bills, and we will set up your account.
Start serviceStop Water Service Form
Moving out? Let us know your stop date and a forwarding address for your final bill.
Stop serviceTariffs and District Documents
Water rates, water quality reports, important notices and meeting minutes for our water systems.
View documentsWater Hauling
Need water delivered? Sign up, request a delivery or change your schedule online.
Water haulingSimple Steps to Start or Stop
Choose what you need to see each step, from your application to your first connection or final bill.
Submit Your Application
Fill out the start service form with your service address and the mailing address for your bills.
Pay Deposit & Fees
Once your account is created, we send instructions to pay the deposit and establishment fees through our web portal, with an online account or as a guest.
Water Is Connected
After payment clears, a technician is scheduled. Setup typically takes 3 to 5 business days.
Starting on a weekend? Saturday start dates are connected on Friday, and Sunday start dates are connected on Monday.
Submit a Stop Form
Let us know your stop date and a forwarding address where we can send your final bill.
Final Bill Is Mailed
We finalize your billing and mail your final bill to the forwarding address you provide.
Refund, If Due
If you have a credit or deposit on your account, a refund check is issued within 30 days of stopping service.
Stopping on a weekend? Requests are handled on business days, Monday through Friday, as close to your requested day as possible.
Water Systems We Serve
Find your water system to see its rates, water quality reports, notices and meeting minutes.
Bradshaw Mountain View Water Co.
Rates, reports & notices
View documents →Humboldt Water Systems Inc.
Rates, reports & notices
View documents →Empirita Water Company
Rates & water quality reports
View documents →Sherman Pines Homeowners Association
Rates, reports, notices & minutes
View documents →Pay Online Anytime, or by Mail
Use our secure payment portal 24/7, or mail your payment to our processing center.
Have a Question?
Find quick answers, or call us at (928) 925-4837 during office hours.
Service Applications
How to start or stop your water service.
Read more →How to Read Your Water Meter
Every meter is a little different. Call us and we’ll walk you through reading yours.
Call (928) 925-4837 →How to Detect a Water Leak
Tips to find leaks and save water and money.
Read more →Additional Questions
More answers about your account and service.
Read more →We're Here to Help
Questions about your bill, service or water hauling? Reach our customer service team during office hours.
Open Monday–Friday, 8:00 a.m.–2:00 p.m.
- Office(928) 925-4837
- HoursMon–Fri, 8:00 a.m.–2:00 p.m.
- Mailed PaymentsPO Box 682288, Houston, TX 77268-2347